PRIVACY POLICY

This Policy applies to all data subjects (individuals, whether natural or legal entities, to whom PI pertains) ("you", "your"), from whom we collect PI, irrespective of your location or employment.

This Policy relates to all PI, whether provided to us via our websites, mobile applications, or any other communication channels with you, including email, telephone, or any other mode ("Channels"), whether obtained directly or indirectly through third parties or instruments designed for PI collection.

PI encompasses data pertaining to a recognizable living individual and, where applicable, a discernible legal entity. This includes, but is not limited to, information regarding race, gender, marital status, vehicle information, make model, information on vehicle parts, and any information provided while interacting with us or our systems through designated communication channels. PI also covers identifiable details such as an individual's number, email address, physical address, telephone number, identification number, location information, online identifiers, and personal preferences.

The PI we collect is contingent upon:
  - The specific transaction you are engaged in.
  - The purpose for which you are communicating with us.
  - The method or Channel employed for communication with us.

PI does not encompass:
  - Information rendered anonymous to the extent that it no longer identifies a specific individual.
  - Permanently de-identified information that cannot be linked back to you.
  - Non-personal statistical data gathered and compiled by us.

You are required to accept all the terms outlined in this Policy when you place orders for any of our products, register for, or use our website, application, or any of our services. By accepting this Policy, you are considered to have read, understood, consented to, and bound yourself to all of its provisions.

Legal Capacity
We uphold the same level of protection for all PI processed, regardless of the age of the individual to whom the PI pertains.

We collect your PI, but only the PI required for specific purposes, when you:

  - Voluntarily furnish information to us during your interactions with us.
  - Browse, visit, or engage with our various Channels.
  - Purchase, return, exchange, or inquire about products and services from us.
  - Make general inquiries, lodge complaints, or communicate with us.

From time to time, we collect your PI from trusted third parties, ensuring that you have provided consent for your PI to be disclosed to us in such cases.

Processing involves the collection of your PI, its disclosure as outlined in clause 7 below, and its combination with other personal information. We collect and process your PI for the following purposes:

  - To provide our goods and services to you.
  - To communicate with you for marketing purposes, with your consent.
  - To analyze, develop, continually improve, and enhance the functionality and performance of our websites, apps, products, and services, as well as to manage its security.
  - To comply with applicable laws, including our obligations to make disclosures to authorities, regulators, and government bodies.
  - To engage in our legitimate business activities, related interests, and legal purposes, including but not limited to detecting and preventing fraud and conducting our business.

We are committed to maintaining the accuracy, completeness, and currency of the PI we collect to the extent necessary for the purposes outlined in this Policy. Periodically, we may request that you update your PI.

We will retain your PI for varying periods depending on the purpose for which your PI was provided or collected. We will only retain your PI for as long as necessary to fulfill the purposes stated in this Policy.

  - Retention of the PI is mandated or authorized by law.
  - You have given your consent to retain the PI.

We will securely delete or destroy PI that we are no longer required to retain or for which we do not have your consent.

We may provide access to or share some of your PI, as needed and for the purposes for which it was collected, with:

  1. Our associates, other divisions, or companies within our group of companies, to offer joint content and services, such as transaction registration and customer support, and to help detect and prevent potential illegal activities and policy violations.

  2. Merchandise suppliers, service providers, auditors, consultants, and agents under contract to process your PI or provide services to us, including product deliveries and returns, email services, analytics, distribution, courier services, information hosting, communication services, development and administration, information technology and related infrastructure services, technical support, and other support services related to our legitimate business interests and contractual obligations to you.

  3. Credit bureaus, as permitted by law, for reporting account information; and banking partners as required by credit card association rules.

Change of Ownership
We may share PI with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other type of sale involving all or part of our business, assets, or stock.

Regulators and Law Enforcement
We may provide access to or share your PI when required by law, court order, or other legal reasons.

No Selling
We will not sell your PI. Your PI will not be disclosed to anyone except as described in this Policy.

We take the security of PI seriously and strive to comply with applicable data protection laws. We ensure the integrity and confidentiality of your PI in our possession and under our control through reasonable technical and organizational measures to prevent loss, damage, unauthorized destruction, unlawful access, or unlawful processing of your PI. Access to PI is authorized only for employees who require it to fulfill their job responsibilities. In doing so, we adhere to generally accepted industry information security practices and procedures.

As a data subject, you have the following rights regarding your PI that we process:

  - You may inquire from us (at no cost) whether we hold your PI (we will provide this information when you provide adequate proof of your identity).
  - You may request the correction or deletion of your PI when necessary.
  - You have the right to object to, restrict, or limit the processing of your PI.
  - You can object to the use of your PI for direct marketing purposes.

You can exercise any of the above rights by sending an email to exhousesa@gmail.com. If you wish to change your email preferences, you can do so by adjusting the settings in the most recent email you received from us. If we have reasonable doubt about the identity of the person making an inquiry, we may request additional information to confirm their identity.

If you have concerns related to our Policy, you may send an email to exhousesa@gmail.com. We will review your concerns and attempt to address any complaints regarding the protection of PI outlined in this Policy and in accordance with applicable law. You are also free to involve any external dispute resolution bodies.

The latest version of our Policy is always accessible on our websites. We may update or modify our Policy periodically, and we will inform you of any significant changes to this Policy using the usual Channels of communication. Your continued use of our websites, products, and services after receiving notification of any Policy amendments indicates your acknowledgment of the changes and your agreement to adhere to the updated Policy.